Cookie Policy

What are Cookies?

Neptune Energy’s website uses cookies.  A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.  These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website, and also allows us to improve our site.

Which Cookies do we use?

We use the following cookies:

  • Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies – These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies – these are used to recognise you when you return to our website. This enables us to personalise our content for you, and remember your account preferences.
  • Targeting/Advertising cookies – These are used to deliver content that best suits you and your interests.

For further details about the cookies we use, what the purpose of such cookie is and when it expires, see Appendix 1 to this Cookie Policy.

Third Party Cookies

Please note that third parties (including, for example, providers of external services such as web traffic analysis services) may also use cookies, over which Neptune Energy has no control.  These cookies are likely to be analytical/performance cookies or targeting cookies.  The types of third party cookies that might be used include Google Analytics.

Google Analytics is a web analytics services provided by Google Inc (“Google”).  Google Analytics uses cookies to help website operators analyse how users use a website operator’s website.  The information generated by the cookie about your use of a website operator’s website (including your IP address) will be transmitted and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of such operator’s website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Sharing tools

Neptune Energy’s website uses sharing tools. Sharing tools allow you to share content through social networks such as Facebook or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and “keep me signed in” and “remember me” features.

Appendix 1
Details of Cookies Used

 

Name Purpose Expiry Category
1 __utma tracks each user’s number of visits, and the time of the first, the previous, and the current visit (presumably partly for double checking). 2 years

 

Performance cookie

 

2 __utmb

 

are used to track how long you stay on a site – when a visit starts and approximately ends 30 Minutes

 

Performance cookie
3 __utmc

 

are used to track how long you stay on a site – when a visit starts and approximately ends. This expires quickly End of browser session

 

Performance cookie
4 __utmz

 

tracks where a visitor came from (search engine, search keyword, link) 6 Month Performance cookie
5 sc_fv

 

Flash Version

 

End of browser session

 

Functionality cookie
6 #sitename#lang

 

Stores Language for the Website End of browser session

 

Functionality cookie
7 ASP.NET_SessionId

 

SessionId what .NET Manages for maintaining session End of browser session

 

Strictly necessary cookie
8 .ASPXAUTH

 

Auth Id, which .NET assigns as a uniqueue ID to authenticate user on each request End of browser session

 

Strictly necessary cookie
9 _ga

 

Google analytics cookie. Used to distinguish users. 2 years

 

Performance cookie
10 _gid

 

Google analytics cookie. Used to distinguish users. 24 hours

 

Performance cookie
11 _gat

 

Google analytics cookie. Used to throttle request rate.

 

1 Minute

 

Performance cookie
12 __utmt

 

Google analytics cookie. Used to throttle request rate.

 

10 Minutes

 

Performance cookie
13 NREUM

 

This cookie collects the navigation start time with restricted environment End of browser session

 

Performance cookie
14 NRAGENT

 

This cookie collects end users’ page metrics data End of browser session

 

Performance cookie
15 .ASPXFORMSAUTH

 

This attribute is used to specify the HTTP cookie to use for authentication. End of browser session

 

Strictly necessary cookie
16 .ASPXROLES

 

Cookies used to keep track of if the visitor has any permissions on the website. Only used for logged in users End of browser session

 

Strictly necessary cookie
17 ASP.NET_SessionId

 

SessionId what .NET Manages for maintaining session End of browser session

 

Strictly necessary cookie
18 AWSELB

 

AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Removed after session with server closes

 

Strictly necessary cookie
19 AWSALB

 

AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. 1 Hour

 

Strictly necessary cookie
20 incap_ses_*

 

Incapsula DDoS Protection and Web Application Firewall:The cookie on which HTTP requests are related to a certain session (AKA visit). Re-opening the browser and accessing same site is supposed to be considered different visits.In order maintain existing sessions (i.e. Session Cookie) Removed after browser closes

 

Strictly necessary cookie
21 nlbi_*

 

Incapsula DDoS Protection and Web Application Firewall:Load balancing cookie. To ensure requests by a client are sent to the same origin server. Removed after browser closes

 

Strictly necessary cookie
22 visid_incap_*

 

Incapsula DDoS Protection and Web Application Firewall:The cookie on which sessions are related to a specific visitor (visitor representing a specific computer) In order to identify clients which have already visited Incapsula. The only cookie that is persistent, for the duration of 12 months. Persistent for 12 months

 

Targeting/Advertising Cookie
23 __utmv

 

Incapsula Classification cookie:To see how the client reacts and handles a malformed cookie in order to identify what that client is. lives up to 900 seconds

 

Performance cookie
24 WordPress_{HASH} Authentication cookie for WP Admin. Set for users logged in to WP Admin End of browser session

 

Strictly necessary cookie
25 wordpress_logged_in_{HASH} To determine whether or not a user is currently logged in to WP Admin End of browser session

 

Strictly necessary cookie
26 wordpress_sec_{HASH} To determine whether or not a user may access specific Admin resources End of browser session

 

Strictly necessary cookie
27 wordpress_test_cookie Used to see whether or not cookies can be set End of browser session

 

Functionality cookie
28 wp-settings-{userid} Used to customize user’s view of the admin interface, and possibly also the main site interface Persistent for 12 months

 

Functionality cookie
29 wp-settings-time-{userid} Used to customize user’s view of the admin interface, and possibly also the main site interface Persistent for 12 months

 

Functionality cookie
30 neptune-cookie-policy Remembers a user has acknowleged the cookie policy message so it doesn’t display again Persistent for 12 months

 

Functionality cookie